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Extended Stay America - Dallas - Coit Road
- Hotels
- Dallas, TX
About this business
Location details
12121 Coit Rd., Dallas, TX, 75251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to hospital and well kept place
The property was very nice and well put together. The cleanliness of the room was a bit off. I had to wipe spiderwebs from a bunch of the bed with some Clorox wipes, which led me to wipe down other parts of the room, which was very sticky and dirty. There were a lot of baby roaches as well.
Business response:
Dear Saniyyah, We sincerely apologize for the cleanliness issues you encountered during your stay. Your experience does not meet our standards of excellence, and we regret any discomfort caused. Please rest assured that we take your feedback seriously, and our housekeeping team will address these concerns immediately to ensure a more pleasant stay for future guests. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a much-improved experience.Sincerely,Hotel Management
Screaming match between other guests to the point where I seemed like it was going to be violent. The security guard just walked by and did nothing.
Business response:
Dear Jillian, We sincerely apologize for the distressing situation you encountered during your stay. Your safety and comfort are our utmost priorities, and we regret that this incident occurred without immediate intervention from our security team. We take matters of guest behavior seriously and will review our security protocols to ensure swift and appropriate responses in the future. Your feedback is invaluable, and we appreciate you bringing this to our attention. We hope you consider giving us another chance to provide y... read more
Frequently asked questions about Extended Stay America - Dallas - Coit Road
How is Extended Stay America - Dallas - Coit Road rated?
Extended Stay America - Dallas - Coit Road has a 3.4 star rating with 1,541 reviews.
When is Extended Stay America - Dallas - Coit Road open?
Extended Stay America - Dallas - Coit Road is open now. It will close tomorrow at 12:00 a.m.