Extended Stay America - Dallas - Coit Road

Business response:

Dear Brett, Thank you for choosing us and taking the time to leave a rating. We are glad that you enjoyed your overall visit. However, we want to exceed each of your expectations every time you stay with us, so please accept our apologies if there were any concerns you may have had during your stay. We hope to have the pleasure of welcoming you back to our hotel in the future.Sincerely,Hotel Management 

Business response:

Dear Tawnya, Thank you so much for your outstanding review. We are glad that everything went well during your stay and made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management 

Business response:

Dear Tim, Thank you for staying with us and sharing your review. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience while you were here. We have shared your feedback with our housekeeping team so these issues do not happen again. Thank you again for your candid feedback. It was a true pleasure to have you as our guest, and we hope to see you again soon!Sincerely,Hotel Management