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Extended Stay America - Dallas - DFW Airport N.
- Hotels
- Irving, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7825 Heathrow Dr., Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok to stay there. Not exactly that the breakfast is included. It only includes coffee, tea, hot chocolate, cupcakes, some granola bars, and instant oatmeal packets. It was ok for the price.
Business response:
Juan, thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that you were satisfied with our service and facilities. It was good to have you here, and we hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
First of all, I’d like to say the staff were very friendly, attentive. The property itself was quite run down, but the sheets were very clean and the room was clean. It just had the look of very old dorms. If you’re just looking for a place to sleep, this would work. If you want anything above that, it’s not this place.
Business response:
Thank you for staying with us and for taking the time to post a review. We are pleased to know you were impressed with our courteous associates. However, We are sorry our hotel did not meet your expectations. We agree there are areas within the hotel that are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope ... read more
Bien, solo falta personal que hable español, y que pongan mas shampoo.
Business response:
Maria, Thank you for taking the time to share your feedback. We are glad to see from your rating that you had a pleasant stay overall. However, we regret not meeting your expectations and apologize for the service issues you encountered. We will review this with our team and take steps to ensure we are more consistent in our service delivery. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
The room was fine and we just received rude service from front desk on the morning of our checkout. She made it seem like we were inconveniencing her by asking questions about breakfast and a late checkout as we had arrived at 2:30am. We were told she was too busy and had many checkouts to deal with and then repeated it to other guests while in the lobby
Business response:
Melissa, first of all, we apologize for the behavior of our front desk associate and thank you for informing us of this incident. We can understand your disappointment, and we are truly sorry for the inconvenience you encountered. We hope you will consider returning to our hotel on your next visit to this area. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future. Sincerely, Hotel Management
We survived the night Pretty cheesy. The no smoking room reeked of cigarette smoke.
Business response:
Jean, we appreciate the valuable feedback about your stay. We are sorry for the inconvenience you experienced. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. Thank you for staying with us, and we hope you will make the same choice the next time you visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - DFW Airport N.
How is Extended Stay America - Dallas - DFW Airport N. rated?
Extended Stay America - Dallas - DFW Airport N. has a 4.2 star rating with 1,035 reviews.
When is Extended Stay America - Dallas - DFW Airport N. open?
Extended Stay America - Dallas - DFW Airport N. is open now. It will close tomorrow at 12:00 a.m.