Extended Stay America - Dallas - DFW Airport N.

Business response:

Brian, thank you for reviewing your stay with us at Extended Stay America. We are glad you were pleased with our immaculate accommodations and that you had a pleasant stay with us. Thank you again for recommending us to future guests, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your feedback. We regret your disappointment with breakfast not being available during your stay. Please know that we have posted this information on the hotel website, so our guests can be aware while making reservations with us. Also, we apologize for the issues you encountered during check-out with the door. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area. Sincerely, Hotel Management 

Business response:

Alexander, it was a pleasure to read your fantastic review about Extended Stay America! We strive to provide our guests outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for choosing us. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management 

Business response:

Alexander, thank you for confirming to future travelers what a great choice we are. Your review shows we are succeeding in what we aim to achieve - making your stay as comfortable and enjoyable as possible! We cannot wait to share your kind compliments with our team. Thank you again from all of us at Extended Stay America. We hope to see you again soon! Sincerely, Hotel Management