Extended Stay America - Dallas - Las Colinas - Carnaby St.'s cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - Dallas - Las Colinas - Carnaby St.

3.3
  • Hotels
  • Irving, TX

About this business

HospitalityHotels

Location details

5315 Carnaby St., Irving, TX, 75038, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.31,698 reviews
Select a rating
Mik's profile image
Mik 
6 years ago

Mario rocks, but the A/C was not sufficient for Texas. 

Business response:

Mik, thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by Mario, but we're sorry for you were unhappy with our HVAC unit. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago
Joseph's profile image
Joseph 
6 years ago

Exquisite visit when I'd love to enjoy again somet The front desk lady was the most professional I've seen in years make sure everything got took care of and made my stay wonderful Dorothy was her name thank you 

Business response:

Joseph, thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your kind comments recognizing the service provided by Dorothy, and we will be sure to share your compliments with her. Thank you again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago
Marvin's profile image
Marvin 
6 years ago

Economical Convenient location. Food shopping etc. room could have been more updated. Carpet had stains 

Business response:

Marvin, thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. appreciate your feedback and look forward to seeing you again. Have a great day! Sincerely, Hotel Management 

KL's profile image
KL 
6 years ago

Awesome stay. The staff were very friendly and the room was nice. 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

I didn't like that the room was not clean. I have stayed there several times before, but very disappointed this time. 

Business response:

Thank you for being our guest and for sharing your feedback.We sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable, and well-maintained suites for our guests, and we fell short in this case.Thank you again for being our loyal guest.We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the area. Sincerely, Hotel Management 

Gene's profile image
Gene 
6 years ago

It was great, check in was fast and easy. Went to a concert nearby and the location was really convenient. 

Business response:

Gene, thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and quick service. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Carnaby St.

How is Extended Stay America - Dallas - Las Colinas - Carnaby St. rated?

Extended Stay America - Dallas - Las Colinas - Carnaby St. has a 3.3 star rating with 1,698 reviews. 

When is Extended Stay America - Dallas - Las Colinas - Carnaby St. open?

Extended Stay America - Dallas - Las Colinas - Carnaby St. is open now. It will close tomorrow at 12:00 a.m.