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Extended Stay America - Dallas - Las Colinas - Green Park Dr.
- Hotels
- Irving, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5401 Green Park Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything that we use at home was in the room. The toilet kept breaking, and the room could have been cleaner. Spatters in the kitchen. Overall everything else was okay. Fridge not clean. Couldn't get tv to work, they wanted us to transfer rooms but i fooled with it for 35 minutes and finally fixed it. Please let people know that $100 deposit is required to stay here, and if you use a card money is not put back on card for 5-7 days. The first clerk was not nice at all so we asked for a manager. She could have been friendlie... read more
Business response:
Thank you for being our guest. We are glad to read you had an overall satisfactory visit and found us to be a good value. However, we truly apologize for the many difficulties you faced during your stay with us. The housekeeping team and maintenance team has been made aware of the in-room problems you described and we will ensure these are taken care of. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Nice place. Enjoyable stay
Business response:
Maricella, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you once more, and we look forward to your return visit. Sincerely, Hotel Management
It was lovely
Business response:
Joel, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Your rating is highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
You get what you pay for, room was clean. Walls are paper thin.so you can hear doors slamming at night. If you want clean towels and/or sheets you have to lug your dirty ones to the front desk.
Business response:
Jackie, thank you for your review. Although you liked our clean suites, we are sorry for your disappointment with the housekeeping policy. We also apologize for the noise issue you encountered. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We value your concerns and hope you will consider a second visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Green Park Dr.
How is Extended Stay America - Dallas - Las Colinas - Green Park Dr. rated?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. has a 4.4 star rating with 763 reviews.
When is Extended Stay America - Dallas - Las Colinas - Green Park Dr. open?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. is open now. It will close tomorrow at 12:00 a.m.