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Extended Stay America - Dallas - Las Colinas - Green Park Dr.
- Hotels
- Irving, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5401 Green Park Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I stayed a little over two weeks, the staff was AMAZING, they made us feel very comfortable. I highly recommend.
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our friendly staff. Thank you again for recommending us, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Great location
Business response:
Kelsey, thank you for your wonderful review of Extended Stay America. We are delighted our hotel was ideally located to everything you wanted to do on this visit. We appreciate your business and hope to see you again whenever your travels bring you to Irving. Sincerely, Hotel Management
The guest above me was to loud and noisy.
Business response:
We are glad you stayed with us. We are sorry you were disturbed by noise from nearby guests. Our front desk is available to resolve issues, and we are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better experience. Sincerely, Hotel Management
Business response:
Anna, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
The price was the best part. It's about what I expected, maybe even a little better. Staff was very friendly. The shower curtain was either too short, or hung too high. Either way, it would not stay in the tub. Therefore, the floor became wet..
Business response:
Gary, thank you for being a guest at Extended Stay America. We are delighted to read you were treated well by our staff and that we were able to meet your expectations at a great price. Thank you for choosing us, and we look forward to welcoming you again. Sincerely, Hotel Management
Staff was slow to come to the desk but you could hear extended personal conversations in the back room. Actual person-to-person contact was polite enough. Grab-and-go breakfast counter was messy. It looks like they just put the food out for the morning then don't tend it again until it's time to pack it up. Building was showing signs of age.
Business response:
Thank you for choosing to stay with us. We're sorry for the inattentive service you received from our associates. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so they can use it while planning new offerings. It was good to have you here, and we hope you will give us another... read more
Conference stay nice roomy comfortable room while attending a conference at the Irving Convention Center. Very close to the center
Business response:
Michael, thank you for choosing Extended Stay America while here for a conference. It’s a pleasure to know you found our location ideal for your needs and enjoyed your well-kept suite. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
The breakfast was a joke.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a pleasant stay, but we are sorry you were unhappy with our breakfast offerings. Your feedback will be shared with our brand leaders to determine new breakfast choices. We hope you are already planning another visit our way. Thank you again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Green Park Dr.
How is Extended Stay America - Dallas - Las Colinas - Green Park Dr. rated?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. has a 4.4 star rating with 763 reviews.
When is Extended Stay America - Dallas - Las Colinas - Green Park Dr. open?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. is open now. It will close tomorrow at 12:00 a.m.