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Extended Stay America - Dallas - Las Colinas - Green Park Dr.
- Hotels
- Irving, TX
About this business
Location details
5401 Green Park Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No supplies in the kitchen It was a large room but we were put in the 2 nd building. There was no ice machine. We had to request everything individually that we needed for the kitchen. Not even a toaster or coffee maker in the room. The breakfast offered was pretty sad. Tiny muffins you can get at a convenience store. Ask for everything you’ll need to cook your own breakfast
Business response:
Annette, thank you for the feedback. We are pleased to see you enjoyed your overall stay with us. Kindly note, to ensure the cleanliness of kitchenware our brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. As we have full-size refrigerators in all our rooms, which includes ice trays for your convenience, we do not have an ice machine on our property. ... read more
Very nice hotel Nice stay.
Business response:
Srinivas, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great experience The place is perfect, it had everything we needed and it was very clean. We really enjoyed our stay from day one. The only thing we didn't like was having to wait for dishes but it wasn't so bad we got them the next day. We will definitely stay here again.
Business response:
Mohamed, thank you so much for your kind review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel and that you had an overall pleasant stay. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
My hotel smelled of urine and mildew... Not sure if there was a leak or what. Staff was nice, but seemed to lack training. Overall I'd give them a 6/10. Hope my next stay experience will be much better.
Business response:
Thank you for sharing your experience. Although it seems you had a pleasant visit, we are sorry for the odor issue you encountered. We have asked our housekeeping staff to make sure this room receives a deep clean so that our future guests never experience the same issue. We look forward to your next visit, and we are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Green Park Dr.
How is Extended Stay America - Dallas - Las Colinas - Green Park Dr. rated?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. has a 3.3 star rating with 1,521 reviews.
When is Extended Stay America - Dallas - Las Colinas - Green Park Dr. open?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. is open now. It will close tomorrow at 12:00 a.m.