This profile has been claimed by the business owner or representative.
Extended Stay America - Dallas - Las Colinas - Green Park Dr.
- Hotels
- Irving, TX
About this business
Location details
5401 Green Park Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My hotel smelled of urine and mildew... Not sure if there was a leak or what. Staff was nice, but seemed to lack training. Overall I'd give them a 6/10. Hope my next stay experience will be much better.
Business response:
Thank you for sharing your experience. Although it seems you had a pleasant visit, we are sorry for the odor issue you encountered. We have asked our housekeeping staff to make sure this room receives a deep clean so that our future guests never experience the same issue. We look forward to your next visit, and we are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management
Nice and clean
Business response:
Jack, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
So far, the property is clean but it is definitely a bit dated. Especially the kitchen area. Also, I can’t find a vending machine or ice machine. So I am resorting to drinking the nasty faucet water. Fingers crossed I don’t get sick.
Business response:
Thank you for staying at Extended Stay America. We are pleased to know you liked our well-kept property and had a pleasant time with us. Please know, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we regret your disappointment. Thank you again for taking the time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Green Park Dr.
How is Extended Stay America - Dallas - Las Colinas - Green Park Dr. rated?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. has a 3.3 star rating with 1,473 reviews.
When is Extended Stay America - Dallas - Las Colinas - Green Park Dr. open?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. is open now. It will close tomorrow at 12:00 a.m.