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Extended Stay America - Dallas - Las Colinas - Green Park Dr.
- Hotels
- Irving, TX
About this business
Location details
5401 Green Park Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great weekend stay Excellent stay for the weekend. Front desk woman was awesome. Thanks!
Business response:
Richard, thank you so much for the terrific review of Extended Stay America. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We appreciate your feedback and hope you are already planning another trip our way. Sincerely, Hotel Management
Muy buenas avitaciones y buena atención especial mente la manager te atenderá excelente
Business response:
Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your time with us and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
The only thing we didn’t like was that the ice maker was broken and we weren’t informed when we checked so we could pickup some while we were out.
Business response:
Mavis, thank you for sharing your experience Extended Stay America. We are glad to know you had a great time here and were satisfied with the service provided by our courteous associates. We would also like to inform you that, as we have a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our property. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
It was a good stay. Thank you
Business response:
Gerald, thank you for choosing to stay at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Not bad overall, needs management.. Room was clean, though outer door card reader wasnt working properly and patrons would block door open, management didnt seem worried about it much. Staff was friendly enough, though no one ever answered any calls from my room? Maybe its because the staff was outside 9 out or 10 times that you would catch a glimpse of them? Room was spacious, and appliances all worked. My biggest complaint was that insult of a breakfast, it was only granola bars and coffee except that one morning when they... read more
Business response:
Dean, thank you for staying at Extended Stay America. We are glad you had an overall pleasant visit and that you liked your well-appointed room. However, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our selections. We hope you will consider giving us another chance so we can serve you much better. Sincerely, Hotel Management
The bathroom wasn't clean - hair in the tub and dust around the base of the floor indicated it probably hadn't been mopped. The ice machine wasn't working in the property and I was told it wasn't going to be repaired or replaced. Finally, the grab and go breakfast consisted of prepackaged muffins or granola bars - no appples, bananas etc, and they had no form of cream for the coffee.
Business response:
Please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our facilities and service levels going forward. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Ok for the price.. The stay itself was just an over night. I wouldn't have an extended stay there. The hotel staff is friendly and courteous, helps any way they can.
Business response:
Crys, thank you for sharing your experience at Extended Stay America. We are glad to know you loved the service provide by our courteous associates and found us to be a good value in the area. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Good it was good
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your review and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Rust in the shower Rust in the shower!!!!!
Business response:
Maribel, thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay. Your feedback in regard to bathroom will be shared with our maintenance team as it will help to improve future guest experiences. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Green Park Dr.
How is Extended Stay America - Dallas - Las Colinas - Green Park Dr. rated?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. has a 3.3 star rating with 1,399 reviews.
When is Extended Stay America - Dallas - Las Colinas - Green Park Dr. open?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. is open now. It will close tomorrow at 12:00 a.m.