Extended Stay America - Dallas - Las Colinas - Green Park Dr.

Business response:

Dear Guest, Thank you for choosing to stay with us. We greatly appreciate your positive experience and the generous 8-star rating you have given us. Our primary aim is to ensure the complete satisfaction of our guests so we eagerly welcome any ideas or suggestions you may have for your future stays, as we are committed to continually improving our services. We look forward to the opportunity of serving you again during your next visit and providing you with an even better experience. 

Business response:

Dear Guest, Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon. 

Business response:

Dear Catherine, Thank you for your feedback. We’re glad to hear you found the property clean, as cleanliness is one of our highest priorities. Our housekeeping team works diligently to maintain a fresh and comfortable environment for every guest, and your recognition means a lot to us. While your comment was brief, we appreciate you taking the time to share your experience. We look forward to welcoming you again at Extended Stay America in the future. Sincerely, Hotel Management 

Business response:

Dear Antoinne, Thank you for taking the time to share your thoughts with us. We’re glad to hear your stay was satisfactory, though we always aim to provide an experience that exceeds expectations. Your feedback is valuable and helps us enhance both our service and amenities. We hope to have the opportunity to make your next stay more than just okay. We look forward to welcoming you back for an even better experience! Sincerely, Hotel Management