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Extended Stay America - Dayton - Fairborn
- Hotels
- Fairborn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3131 Presidential Dr., Fairborn, OH, 45324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property is run down and not maintained well. Room was clean enough. Staff was lackluster. Other guests seemed a bit rough around the edges. Room served my purpose of a place to sleep for the night.
Business response:
Dear Guest, Thank you for your feedback. It is nice to know you were pleased with your clean room and had a pleasant sleep during your time with us. However, we are sorry that the property's condition and staff service didn't meet your expectations. We will discuss this with our concerned team to improve the overall experience. Your input is valuable to us. Please consider giving us another chance to provide you with the stay you deserve. Sincerely, Hotel Management
Amazing staff and attentive to the needs of the family. Jill and Marsha were amazing. Thank you to the entire staff.
Business response:
Dear Guest, Thank you for taking the time to share your feedback about Extended Stay America! We're thrilled that you enjoyed your time here. Your kind words about Jill and Marsha's attentiveness mean a lot to us. We are glad you had a positive experience and hope to welcome you back soon! Your stay with us truly matters. Sincerely, Hotel Management
Wonderful team Jill was amazing and Marsha did an amazing job with the room service. We recommend this hotel.
You get what you pay for in a 2.5 rated hotel. Didn't get the double queen I reserved, instead got a King with a double sofa. The sofa bed if course was very uncomfortable. No stopper in the bathroom sink, the room had an odor. The walls were crumbling in the corners- very outdated
Business response:
Dear Guest, Please accept our sincere apologies for not meeting your expectations regarding the room you requested. We try to honor special requests; however, there are times when we do not have the requested room available. We do understand your frustration, and we genuinely regret disappointing you with the condition of the room you mentioned. We are committed to providing a comfortable stay with exceptional service; therefore, we hope to have an opportunity to better your experience whenever your travels bring you back to... read more
Location was great, staff were very friendly especially the staff that helped us check in when we arrived.
Business response:
Dear Staci,Thank you for taking the time to respond to the survey.Thank you for letting us know that the staff took care of you. We take all comments and try to make each guest experience like they are at home.Thank you,Jill Williams General Manager
Business response:
Thank you for taking the time to respond to the survey. We take in the information and try to improve our brand standards to make everyone's stay a pleasant one.Thank you,Jill
Affordable and pet friendly.
Business response:
Thank you for taking the time to respond. We take every response into consideration to make our hotel better.
The sheets had not been changed, but they did give us a new set. There was hair in the shower. No coffee maker in the room. It would be hard to call it breakfast. Granola bars with sugar, coffee, sugary oatmeal packets, and tiny sugary packaged muffins. Great meal if you like sugar. At least the room was quiet.
Business response:
Dear Ralph,Thank you for sharing your feedback. We apologize for the housekeeping oversight and the presence of hair in the shower, which does not reflect our standards. Your comments regarding the limited in-room coffee options and the breakfast selection are noted, and we understand these did not meet your expectations. We appreciate your acknowledgment of the quiet room. Please know that we are committed to improving our service. Your input is invaluable, and we hope to have the opportunity to offer you a more satisfying ... read more
Business response:
Thank you for responding to the survey. We take every response in consideration to make our hotel a better home away from home.
Frequently asked questions about Extended Stay America - Dayton - Fairborn
How is Extended Stay America - Dayton - Fairborn rated?
Extended Stay America - Dayton - Fairborn has a 4.2 star rating with 673 reviews.
When is Extended Stay America - Dayton - Fairborn open?
Extended Stay America - Dayton - Fairborn is open now. It will close tomorrow at 12:00 a.m.