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Extended Stay America - Dayton - South
- Hotels
- Dayton, OH
About this business
Location details
7851 Lois Cir., Dayton, OH, 45459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Although this was a non-smoking room you could smell the other people had smoked in it and people might have been smoking in the rooms next to it and when I woke up in the morning it smells like someone had been smoking in our room because the vents are connected so someone smoking blew that smoke into our bathroom. The rooms themselves are set up very nice and it's like a little apartment there's a nice bar for sitting to study or for preparing meals. If I needed somewhere to stay long-term and I didn't mind smoke then this... read more
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with the studio-style room, but we are sorry your non-smoking suite had a smoke odor and regret the inconvenience caused. We have taken note of your comments and have shared it with the appropriate team so it is not repeated in the future. We wish we had known about this problem as we would have done our best to ensure you were comfortable. Thank you for the review, and we hope to see you again for a memorable experience. Sincerely... read more
They could not check us in cause their system was down. When we finally got into the room the bed was uncomfortable and the bathroom was not the best looking.
Business response:
Thank you for being our guest. We are sorry we failed to provide you the best possible welcome at check-in and for the issues you encountered in your suite. We wish we had the opportunity to address the problem you had with the bed while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for a much better experience. Sincerely, Hotel Management
Kitchen sink included Microwave, refrigerator, and cooktop in room. No pots, pans, or dishware. But apparently you can ask for them.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite and fully equipped kitchen. Kindly note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope to see you again soon. Sincerely, Hotel Management
Better than most hotels at half the cost. Every time I stay at this hotel I have a great experience. The staff are incredibly friendly and helpful. The rooms are always organized and clean. One of the best hotels in the area, hands down.
Business response:
Bryan, thank you for choosing to stay at Extended Stay America again. We are delighted you enjoyed your stay at our well-maintained property. We are also glad you loved your spotless, comfortable room. It is also great to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Everything was good expect the bed was very uncomfortable. Too hard
Business response:
Thank you for choosing Extended Stay America on your trip to our city. We are glad you liked our offerings and that you had a great stay with us. However, we regret the discomfort you had with the bed. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Dave hopp stay Everything was fine except for in the bathroom the fan switch would not turn off room 307
Business response:
David, thank you for letting us know your stay at Extended Stay America was comfortable with the exception of an issue. Our maintenance team will have a check on the problem you mentioned. We hope you are coming again in the future. Sincerely, Hotel Management
Charged $ for smoking in room when I don’t smoke!! There were ashes on the kitchen floor when I arrived... Didn’t think to much about it after I had just worked a 14 hour shift and just wanted to sleep before work the next day. Checked out the next day to find out they billed me over $258 for smoking in the room. I don’t smoke!!!! Now I am waiting on a refund for this money!! I stay at this hotel multiple nights a week. Very frustrated with these charges. On a positive side, staff is supper friendly and room is comfortable a... read more
Business response:
Dear Valued Guest, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dayton - South
How is Extended Stay America - Dayton - South rated?
Extended Stay America - Dayton - South has a 3.3 star rating with 1,105 reviews.
When is Extended Stay America - Dayton - South open?
Extended Stay America - Dayton - South is open now. It will close tomorrow at 12:00 a.m.