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Extended Stay America - Denver - Centennial
- Hotels
- Centennial, CO
About this business
Location details
13253 E Briarwood Ave, Centennial, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s so beautiful! It’s definitely hard to get someone at the front desk those smh
Great extended stay, I was only there for one night but the full size refrigerator and kitchenette were nice
Business response:
Dear Zach, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay, and having a kitchen with a full-size fridge was an added advantage to the room. Please revisit us, and we look forward to welcoming you back! Sincerely,Hotel Management
Professional, courteous staff.
They advertise a pool but do not have one, and their “breakfast” consists of oatmeal, coffee, and granola bars.
Business response:
Dear Aiden, Thank you for sharing your review of your time with us. We hope you had a pleasant stay overall. However, we have taken note of your feedback regarding our breakfast choices; we always appreciate hearing from our guests and learning what would enhance their visit. It was our pleasure to host you, and we hope to see you again soon.Sincerely,Hotel Management
Business response:
Thank you for taking the time to submit a review. I am sorry to see we didn't earn your 9 or 10. I would love to hear how we could do better in the future!
Barely good enough The first room they "put me in" had not been cleaned...bed was a mess, trash and empty bottles of alcohol all over the counters. 2nd room(the in which I stayed) was ok. Human and animal hair kinda all over the floor, hair all over the tub and shower, even a long black hair in the microwave.... bed was clean at least. Had someone directly above me who used their room in the afternoon as some kind of playground for kids; thankfully it stopped by 10pm each night. Likely wont stay there again with multilple ot... read more
Business response:
Dear Chris, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for the inconvenience caused by moving to another room. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Moreover, we apologize for the noise disturbance from inconsiderate neighbors, and we regret not being able to resolve this for you. Please be assured we will address ... read more
Must be nice to sit around and be mad at customers all day long. Sounds rough. The front staff after 3 pm during check in is great! The gentleman that checked me in is always great. But lemme tell ya about these 2, I’ll say marginally racist ladies before 3 pm. I live and work in Denver and have to stay here 2 days a week bc of my job, these ladies can’t be bothered lol. I realize customer service lacks in younger ppl but these ladies are 50 yes old with don’t bother me bad attitudes all day every day and it’s obnoxious at t... read more
Business response:
Dear Matt, Thank you for staying with us and sharing your candid feedback. Our goal is to ensure each guest receives the seamless service and accommodation they deserve, and we are sorry for failing you. We are looking into the matters you described to see what went wrong because our team is well-trained to treat our guests courteously and attend responsively to their needs. We regret the frustrations you experienced, and we are very grateful for your patience. We hope you will consider staying with us again so we can provid... read more
Frequently asked questions about Extended Stay America - Denver - Centennial
How is Extended Stay America - Denver - Centennial rated?
Extended Stay America - Denver - Centennial has a 3.5 star rating with 1,732 reviews.
When is Extended Stay America - Denver - Centennial open?
Extended Stay America - Denver - Centennial is open now. It will close tomorrow at 12:00 a.m.