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Extended Stay America - Denver - Centennial
- Hotels
- Centennial, CO
About this business
Location details
13253 E Briarwood Ave, Centennial, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to submit a review. I am sorry to see we didn't earn your 9 or 10. I would love to hear how we could do better in the future!
Business response:
Thank you Steven for your review! I am happy to see you enjoyed your stay and hope you choose to stay with us in the future!
Staff is best around thank you
Business response:
Dear Matt, Our entire team here at Extended Stay America would like to thank you for the generous comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity! Thanks again for your review, and we hope to welcome you back soon. Sincerely,Hotel Management
Thank you for the stay. All was well but I had to cut my trip short one night and no refund? I will be checking in this.
Business response:
Dear Jean, Thank you for taking the time to share about your stay. We are glad that you had a pleasant stay. If we can be of any further assistance, please reach out to us directly at the hotel; we would be happy to be of service. Thank you for being our guest, and we hope you will choose us again in the future.Sincerely,Hotel Management
Must be nice to sit around and be mad at customers all day long. Sounds rough. The front staff after 3 pm during check in is great! The gentleman that checked me in is always great. But lemme tell ya about these 2, I’ll say marginally racist ladies before 3 pm. I live and work in Denver and have to stay here 2 days a week bc of my job, these ladies can’t be bothered lol. I realize customer service lacks in younger ppl but these ladies are 50 yes old with don’t bother me bad attitudes all day every day and it’s obnoxious at t... read more
Business response:
Dear Matt, Thank you for staying with us and sharing your candid feedback. Our goal is to ensure each guest receives the seamless service and accommodation they deserve, and we are sorry for failing you. We are looking into the matters you described to see what went wrong because our team is well-trained to treat our guests courteously and attend responsively to their needs. We regret the frustrations you experienced, and we are very grateful for your patience. We hope you will consider staying with us again so we can provid... read more
Frequently asked questions about Extended Stay America - Denver - Centennial
How is Extended Stay America - Denver - Centennial rated?
Extended Stay America - Denver - Centennial has a 3.5 star rating with 1,757 reviews.
When is Extended Stay America - Denver - Centennial open?
Extended Stay America - Denver - Centennial is open now. It will close tomorrow at 12:00 a.m.