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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had to clean floors and bathroom. When I checked in the staff were speaking in Spanish. Their attention wasn't on checking me in
Business response:
Dear Guest, Thank you for sharing your experience. We regret that your arrival did not reflect the attentive and professional service we expect from our team. Cleanliness and focused guest service are priorities for us, and your comments will be shared with our staff to ensure improvements are made. We hope you will consider staying with us again so we may provide the welcoming and well-prepared environment every guest deserves. Sincerely, Hotel Management
The room was clean and comfortable
This hotel gets a lot of bad reviews and my stay was nothing close to bad. Rael at the front desk was very patient and kind. I work in the hotel industry and whoever is working the front desk is the very first person people go to for complaints or issues and that first impression can be a lasting one. He does that job very well! We had a California king bed in the room, and it was very spacious. There was a small problem with a TV and they took care of it right away. In my opinion, there’s more people looking at every situat... read more
Room was very clean and staff was great! My stay went very smooth, thank you
Business response:
Dear Guest, It is wonderful to hear that your visit was smooth and enjoyable. We are thrilled to know you appreciated the cleanliness of your room and the attentive service from our team. At Extended Stay America, we always strive to create a comfortable and welcoming environment for our guests. Your kind words mean a great deal to us, and we look forward to welcoming you back for another pleasant stay soon. Sincerely HotelManagement
Get what you pay for. Non working refrigerator.
Business response:
Dear Guest, Thank you for sharing your experience. We always aim to provide a comfortable and convenient experience for every guest; however, we regret the issue with the refrigerator in your room. Our front desk is always ready to assist and would have been happy to arrange a prompt inspection or alternative solution to ensure your comfort. We appreciate you taking the time to let us know, and hope to have the opportunity to provide you with a smoother stay next time. Sincerely, Hotel Management
Business response:
Thank you for taking time to send in your Review. We appreciate you.
It wasn’t bad. Very quiet
En la habitación de al lado fumaban marihuana y el olor penetraba a la habitacion mia, fue algo incomodo
Business response:
Dear Saul, We’re sorry to hear that the activity in the neighboring room made your stay uncomfortable. This is not the experience we want for our guests, and we’ll be raising this with our housekeeping and management teams to ensure a more comfortable and welcoming environment. Your feedback is critical to us, and we hope you’ll give us another chance for a better stay. Sincerely, Hotel Management
I got 2 separate reservations here. The first room I got was was good. It was clean, check in was easy. Had no problems. The second room i got was discusting, it smelled like cat pee as if there were 20 cats locked in there for a month, and someone let them out right before they have me the key. As soon as the door opened I felt like I was punched in the face with the smell of cat piss... You could see the stains on the carpet, I was scared to put any of my belongings down. I'm not sure why anyone would rent that room or thi... read more
Business response:
Dear Javier, Thank you for taking the time to share your experience with Extended Stay America. We are glad to hear that your first room met expectations and that check-in was smooth. However, we are sorry about the condition of your second room. The cleanliness issues you described are unacceptable, and we appreciate you bringing them to our attention. We are grateful for your kind words about our front desk team member, who assisted you promptly and professionally. We are pleased that your third room was clean and comforta... read more
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 3 star rating with 2,360 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.