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Extended Stay America - Denver - Westminster
- Hotels
- Westminster, CO
About this business
Extended Stay America Hotel Denver - Westminster is located at 1291 W 120th Ave, Denver, CO. This business specializes in Hotels & Motels and Other Lodging.
Location details
1291 W. 120th Ave., Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great experience
Business response:
Donald, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
No frills Without an extra $30 We had a late check-in which was all right that it took a few minutes to get checked in. We were at the very end of the hallway next to an exit door but I was told that there is no access to that door after 11 PM. So we parked by the main entrance and hauled all our stuff all the way down to our room only to see that the access door had the proverbial rock in it because everybody was out smoking. Bathroom is filthy and the room was pretty dirty and run down. Guess I’ve been spoiled by Candlewoo... read more
Business response:
Christopher, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and this time we really missed the mark. Your feedback has been shared with every department involved. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Managem... read more
Not much sleep The stay was just ok. the fridge was dripping, the setting was set too low. The HVAC blower motor's bearings were loud. I was awakened at 6:30 am by the fire alarm. There was no fire.
Business response:
Alan, thank you for your recent visit. Although you had an overall good stay, we apologize for the maintenance issues in your suite and also for the inconvenience you faced due to fire alarm went off. Your feedback will be shared with the appropriate teams for review and action. We hope to have the opportunity to welcome you back to our hotel so we can provide you with a much better experience. Sincerely, Hotel Management
Nice location. Very convenient. Channel selection on the TV was terrible
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know our location worked well for you, but we're sorry for your disappointment with the television channels. We make every attempt to create a home away from home atmosphere, and we understand your frustration of not having your favorite channels for you to access. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you again soon. Sincerely, Hotel Management
the lobby smelled like smoke and then heavy cleaner on top of that. the elevator doors had old splatter and spillage on it, it was gross
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
new home move The room was bigger than expected and was very clean. The WIFI was faster than expected and the TV was easy to operate and had a great picture. The staff was friendly and the little coffee nook was welcomed when getting our day started. Will definitely stay there again.
Business response:
Russell, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Westminster
How is Extended Stay America - Denver - Westminster rated?
Extended Stay America - Denver - Westminster has a 4.4 star rating with 1,017 reviews.
When is Extended Stay America - Denver - Westminster open?
Extended Stay America - Denver - Westminster is open now. It will close tomorrow at 12:00 a.m.