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Extended Stay America Hotel Denver - Westminster is located at 1291 W 120th Ave, Denver, CO. This business specializes in Hotels & Motels and Other Lodging.
1291 W. 120th Ave., Westminster, CO, 80234, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
the lobby smelled like smoke and then heavy cleaner on top of that. the elevator doors had old splatter and spillage on it, it was gross
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
new home move The room was bigger than expected and was very clean. The WIFI was faster than expected and the TV was easy to operate and had a great picture. The staff was friendly and the little coffee nook was welcomed when getting our day started. Will definitely stay there again.
Business response:
Russell, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Clean and staff was nice. Luggage moves and assistants to my room was not good. The luggage mover was broken and i had 3 bags, oxygen machine and had to park in dark and scary lot way to far away. Staff should of helped me.
Business response:
Thank you for choosing Extended Stay America. We're glad to know you liked our well-kept property, but we're sorry for the inconvenience you had due to the luggage mover. We have discussed your feedback with the appropriate team to fix the problem immediately. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
They advertise breakfast, this was instant oatmeal, granola bars, packaged muffins, and coffee.
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Very basic hotel. No amenities. No daily house keepong. No ice machines.
Business response:
We appreciate you being our guest and providing your feedback. It's great to know your stay was enjoyable overall. However, we apologize for any miscommunication regarding our in-suite amenities. Our guests often bring their personal items from the home to use in their suite, so that's why our hair dryers and toiletries are available upon request at the front desk and always complimentary. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to y... read more
Very friendly... could clean furniture a lil better...add a lil more to their breakfast menu
Business response:
Thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
IThis Extended of America sgtaff friendly and welcoming customers. Nicole is a kindest clerk know my needs provide me a cozy room, comfortable bed, like the headboard with cushion, like 3rd floor is a nice view of Wiestminster town. It confvenience nearby shopping center with restautrant/bar so on across the motel. It is safe area than Denver. I would like to come back. I wish the policy change check out at noon. I understand we need to ask for coffee maker in room. Cant trust anyone nowadays. It is better to ask front desk.... read more
Business response:
Thank you for your wonderful review of Extended Stay America. We are delighted that our convenient location worked well for your needs and that you were impressed with our excellent service. We will be sure to share your compliments with our team, especially with Nicole. It was a pleasure having you as our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Extended Stay America - Denver - Westminster has a 4.4 star rating with 1,029 reviews.
Extended Stay America - Denver - Westminster is open now. It will close tomorrow at 12:00 a.m.