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Extended Stay America - Denver - Westminster
- Hotels
- Westminster, CO
About this business
Extended Stay America Hotel Denver - Westminster is located at 1291 W 120th Ave, Denver, CO. This business specializes in Hotels & Motels and Other Lodging.
Location details
1291 W. 120th Ave., Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Served its Purpose Good location off I25. Stayed while looking for a place and though not 4 or 5+ stars provided enough that I was comfortable at a reasonable cost. Not intended for luxury but was what I needed. Nice friendly staff.
Business response:
Thanks for evaluating your stay. We are glad to read you liked the value we offer and that our location was perfect for your needs. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Nice hotel but.... The lobby and hallways smelled like smoke. Although there is non-smoking signs all over the property. Hotel is located in a quite, clean, safe neighborhood. Lots of food places around with a Starbucks right next door. Rooms where clean, bed was stiff. But over all it was a nice stay. Staff was friendly and Helpful. I would definitely stay here again.
Business response:
Dan, thank you for evaluating your stay. We are pleased to read you were impressed with your room and our convenient location, but we are sorry for the inconvenience you experienced due to the smoke smell. We have strict policies where we prohibit smoking in some areas, and we appreciate you bringing this to our attention so we can address it appropriately. Thanks again for being our guest, and we look forward to serving you better in the future. Sincerely, Hotel Management
Hotel is clean and in good condition. I just don't expect the heavy smell of "smoke" coming to my room from next door, and leave me sleepless... Bath tube has disable seat that it's grey and yellow on white, I did not use the tub because I am so grossed out. I'm glad I was there for only one night.
Business response:
We apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and I am sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Excellent Clean, nice location, friendly staff, good parking.
Business response:
Candace, thank you for sharing your wonderful review about Extended Stay America. We are delighted to read you loved the convenience of our prime location and were impressed with the service provided by our courteous associates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
nice Good stay
Business response:
Dan, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Four Nighter Staff was great. Room was clean and reasonable comfortable.
Business response:
Steve, it was a pleasure to have you as our guest at Extended Stay America - Denver - Westminster. We are pleased to read you enjoyed your clean room and were impressed with our helpful associates. However, we are sorry for not meeting all of your expectations. We are always looking for ways we can improve, and we will take your feedback into account. We hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Could Be Much Better With a Little Exra effort Room was clean, but it seemed strange that the room was ignored by hotel staff the entire three days I was there. Towels were not changed and trash cans not emptied. Perhaps this is the norm for this brand.
Business response:
John, thank you for being our guest. Although you were overall satisfied with your stay, we apologize that our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. It was good to have you here, and we hope you will give us another chance to provide you with a much better experi... read more
Clean, good location, minimal amenities There is no housekeeping service. The kitchen has no dishes, cups, utensils, nor dish soap. The bathroom has no hairdryer. You can request items if needed. The staff was attentive and helpful. There was an odor in my nonsmoking room. The side entrance door was not working properly.
Business response:
Thank you for your feedback. Please accept my apology for not meeting your expectations and the inconvenience it caused. Your feedback is appreciated as it shows the areas where we can improve, and I assure you we will. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Business response:
Andre, many thanks for taking the time to post your online review. It’s a pleasure knowing you enjoyed being with us. On behalf of everyone here at Extended Stay America - Denver – Westminster we invite you to visit us again! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Denver - Westminster
How is Extended Stay America - Denver - Westminster rated?
Extended Stay America - Denver - Westminster has a 4.4 star rating with 1,017 reviews.
When is Extended Stay America - Denver - Westminster open?
Extended Stay America - Denver - Westminster is open now. It will close tomorrow at 12:00 a.m.