Extended Stay America - Denver - Westminster

Business response:

Dear Wilfredo, Thank you for your feedback. We’re pleased to hear that you had a positive experience during your stay. Your satisfaction is important to us, and we’re glad to know we met your expectations. We look forward to welcoming you back and providing you with another great stay at Extended Stay America in the future. Sincerely,Hotel Management 

Business response:

Dear Juana, Thank you for sharing your feedback. We sincerely apologize for falling short of providing a fresh and clean environment. The comfort and satisfaction of our guests are top priorities, and it is disappointing that your experience did not reflect our usual standards. Your comments have been shared with our housekeeping team to ensure this issue is addressed immediately. We are committed to making improvements and hope you will consider giving us another chance to provide you with a more comfortable stay in the fut... read more

Business response:

Dear Loria, Thank you for your kind words! We’re delighted to hear that you felt at home during your stay. Our goal is to create a comfortable and welcoming environment for all our guests, and it’s wonderful to know we succeeded in making you feel that way. We appreciate your feedback and look forward to the opportunity to host you again at Extended Stay America. Sincerely,Hotel Management