This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Denver - Westminster is located at 1291 W 120th Ave, Denver, CO. This business specializes in Hotels & Motels and Other Lodging.
1291 W. 120th Ave., Westminster, CO, 80234, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Are checking staff Stewart was great. The checkout person seemed like they were in a hurry I wouldn't say that she was rude. She was very monotoned. Our TV was broken when we checked in. They were not able to change his rooms because the hotel was fully booked and they had no replacement TV to bring us either. We were neither offered a discount or anything other than an "I'm sorry"
Business response:
Dear Cassandra, Thank you for your feedback. We’re pleased to hear that Stewart provided great service during check-in. We apologize for the issues you faced with the TV and the experience at checkout. It’s clear we fell short in addressing your concerns effectively. We are reviewing this situation to ensure better service and to provide appropriate solutions in similar situations. We appreciate your comments and are working on improvements to ensure a more comfortable and secure environment for your future stay.Sincerely,Ho... read more
Everything is good
Business response:
Dear Johnny, We appreciate you taking the time to leave a generous review regarding your recent visit to Extended Stay America. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Hotel Management
People outside the area just sitting with backpacks
Business response:
Dear Joe, Thank you for your feedback. We apologize for the concerns you had regarding the presence of people outside the area. We take the safety and security of our guests very seriously and will address this issue promptly. Your comfort and security are our top priorities, and we appreciate you bringing this to our attention. We will work to improve our procedures to ensure a more secure environment for all guests. We hope you might consider staying with us again, and we will do our best to offer a more enjoyable experien... read more
I liked the area it’s located in.
Smooth Check Ins & Staff Make You Feel At Home !
Business response:
Dear Loria, Thank you for your wonderful review! We're thrilled to hear that you had a smooth check-in experience and felt at home with our staff. Providing a welcoming and comfortable atmosphere is our top priority, and it's great to know we succeeded in making your stay enjoyable. We look forward to having the pleasure of hosting you at Extended Stay America again soon and continuing to provide excellent service.Sincerely,Hotel Management
Extended Stay America - Denver - Westminster has a 4.4 star rating with 1,017 reviews.
Extended Stay America - Denver - Westminster is open now. It will close tomorrow at 12:00 a.m.