Extended Stay America - Denver - Westminster

Business response:

Dear Johnny, We appreciate you taking the time to leave a generous review regarding your recent visit to Extended Stay America. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Hotel Management 

Business response:

Dear Joe, Thank you for your feedback. We apologize for the concerns you had regarding the presence of people outside the area. We take the safety and security of our guests very seriously and will address this issue promptly. Your comfort and security are our top priorities, and we appreciate you bringing this to our attention. We will work to improve our procedures to ensure a more secure environment for all guests. We hope you might consider staying with us again, and we will do our best to offer a more enjoyable experien... read more

Business response:

Dear Loria, Thank you for your wonderful review! We're thrilled to hear that you had a smooth check-in experience and felt at home with our staff. Providing a welcoming and comfortable atmosphere is our top priority, and it's great to know we succeeded in making your stay enjoyable. We look forward to having the pleasure of hosting you at Extended Stay America again soon and continuing to provide excellent service.Sincerely,Hotel Management