Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.

Business response:

Thank you for the review of Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Your feedback for the odor is shared with our housekeeping team to do deep cleaning of your room. It was a pleasure serving you, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Tony, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests with our amazing service, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review, and we look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you liked our well-kept property and that you had a nice time with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Frank, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your stay at Extended Stay America. We're glad to know overall you had a pleasant experience while you were here, but we're sorry for not meeting some of your expectations. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while planning the new offerings. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are thrilled to read you were treated exceptionally well by our staff. Everyone including Shelia and Sam from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you and your family back soon. Sincerely, Hotel Management 

Business response:

James, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management