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Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
- Hotels
- Destin, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4615 Opa Locka Lane, Destin, FL, 32541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hurricane Hotel Due to the hurricane I am not making my opinion reflect negative because I believe it caused some of the issues I experienced. The hotel is suppose to have dishes and cookware in the rooms to use but they hardly had any due to the hotel being cooked solid. I booked this room thinking it would be great to have a kitchenette for a week but that wasn’t the case. The hotel was clean, staff was friendly BUT the amount of animals and noise was rough. Dogs barked day and night, people would hang out in the hallways ... read more
Business response:
Sara, thank you for being our guest. We are sorry for the issues you had. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. Also, please know to ensure the cleanliness of the kitchenware, they are kept at the front desk and are delivered to your suite upon request. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Not that great Not clean and the breakfast was a stone cold joke. Also the lady at check in was obviously spaced out as she did not credit my AAA account and so over charged me by some $30.00.
Business response:
Stephen, thank you for your review. We're sorry for the cleanliness issues you encountered while you were here and for not meeting your expectations with our grab-and-go breakfast. We assure you that we have discussed your concerns with our housekeeping team, and we have taken actions to ensure that we do not repeat these problems going forward. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders to assist them when determining new selections for future implementation. Please feel free... read more
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
David, thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
On the second night, I noticed the room smelled faintly of smoke. My guess is because on my first night I had to turn the A/C down. So the next day, while I was gone, it warmed up in the room enough for me to notice. Also, I had prepaid for my room, but I had to leave a day early. I informed the front desk that I might have to leave early the day before I ended up leaving. They told me at the time that a refund wouldn't be an issue. I explained that I had booked through Hotels.com, and they said it would be fine. The day I c... read more
Business response:
Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize for the mix up. Our front-desk team is always available to help you, so please feel free to reach out to them for any queries that you may have. We hope the positive aspects of your visit will encourage you to choose us again in the future. Hotel Management
The property is decent. It's clean and well situated within proximity to all the major shopping centers and sites in Destin, Fort Walton Beach, and Panama City Beach. This is all good for the mere fact that I've been affected by Hurricane Michael. I would recommend this place as a place for people who are looking for a place to stay if they're looking for suite accommodations and don't mind a lot of through traffic, such as noisy neighbors and a more interesting crowd than a hotel would give them.
Business response:
Thank you for being our guest. We are glad to know you were so impressed with our ideal location close to many places and had a pleasant time with us. Thanks again for the recommendation. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
This was a last minute hotel, so I wasn't expecting much. It was easy to book, and close to the venue of the wedding I was attending. The room was clean enough, but didn't smell wonderful. The hotel stand was incredibly kind, however they did charge me for the room after I had already paid through Orbitz. I completely understand that mistakes happen, but it was definitely an annoyance and it'll take a few days to get my money back. Overall it wouldn't be one of my top three choices, but it did just fine in a pinch.
Business response:
Thank you for taking time to post your review. We are glad you were overall satisfied with your time with us. However, we apologize for the issues you mentioned and regret the inconvenience this caused you. Please know our associates are always happy to provide assistance. Your 100% satisfaction is our main priority. We hope you will consider giving us one more chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
How is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. rated?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. has a 4.2 star rating with 1,279 reviews.
When is Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. open?
Extended Stay America - Destin - US 98 - Emerald Coast Pkwy. is open now. It will close tomorrow at 12:00 a.m.