Extended Stay America - Detroit - Canton

Business response:

Dawn, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Malachi, thank you for being our guest at Extended Stay America. It is a pleasure to know you loved our spotless property and impeccable service. We are grateful for your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for posting your kind review of Extended Stay America and for your recommendation. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. We look forward to your next stay. Sincerely, Hotel Management 

Business response:

George, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to know our accommodations with a fully equipped kitchen met your expectations and that you had a great visit. Thank you for your business, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Dear Guest, thank you for choosing our hotel and taking the time to share your feedback. We are sorry the room was not ready at the time of arrival. Such incidents are rare, and we have discussed this with our housekeeping and front office team to ensure we eliminate such miss-communication. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience. Sincerely, Hotel Management 

Business response:

Keith, thank you for your generous rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. We will surely share your kind compliments. It was a pleasure hosting you, and we hope to do so again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your recent stay. Your wonderful comments about our team's efforts and excellent service have been shared with them. They were thrilled that you took the time to compliment them. They all work very hard to make every guest's stay memorable and special, so we are all very grateful for your feedback. We hope that you will stay with us again! Sincerely, Hotel Management