This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Canton
- Hotels
- Canton, MI
About this business
Location details
2000 Haggerty Rd., Canton, MI, 48187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another great visit. Sincerely, Hotel Management
What I like is the kindness shown by all the staff. However, what I do not like is with the Coronavirus epidemic how no one is offering free rooms to the ones who paid daily for at least 6 months and have no where to go.
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice review, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
James, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
The front desk experiece to the entire staff.. Just great and friendly
Business response:
Thank you for making us your preferred choice of hotel. We love knowing that the attentive service provided by our associates went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your comments with the staff mentioned. We look forward to your next stay at Extended Stay America. Thank you once again. Sincerely, Hotel Management
Not the best but not the worst The Bed and kitchen area was clean.There was things left behind from the previous occupant such as fries on the floor,sock,dirty bathroom mirror and Pee was left on the toilet seat.I was able to clean with disinfectant wipes also the Window wouldn’t close all the way but i didn’t mind because i usually get hot in the evening.
Business response:
Thank you for your review. We were so pleased to read how much you enjoyed your overall stay at Extended Stay America. However, we are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. We have discussed these issues with our staff to see where steps were missed in our room inspection process. Your feedback will help us do a better job going forward. We hope you consider us again when you return to the area. Sincerely, Hotel Management
The desk clerk was awesome. The room assigned someone hhad recently smoked in. The reassigned room had been smoke in as well but not as recently. When we turned on the heat you could smell it. Not great for when you are allergic to cigarrette smoke.
Business response:
Thank you for your review. Even though we are a non-smoking hotel, on a rare occasion, some guests do not comply, and we truly apologize for the smoke you encountered in both of your rooms. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suites to remove the smell. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Business response:
David, thank you for being our guest and for your feedback. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we appreciate your rating. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Canton
How is Extended Stay America - Detroit - Canton rated?
Extended Stay America - Detroit - Canton has a 3.5 star rating with 1,309 reviews.
When is Extended Stay America - Detroit - Canton open?
Extended Stay America - Detroit - Canton is open now. It will close tomorrow at 12:00 a.m.