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Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had to checkin late at night while travelling by car and the checkin took longer than usual, even though I booked online, maybe because I was enrolled in a membership program, since I received an email about it. Parking was fine, room was good and like a studio apartment style with stove, large fridge, a sink and the Furniture need updating.
Business response:
Dear Farid, Thank you for your feedback! We are glad you found your room comfortable and enjoyed the parking experience. We apologize for the longer check-in process and appreciate your patience. Your comments about furniture updates are valuable, and we’re committed to enhancing our guests' experience. We hope to welcome you back to Extended Stay America soon!Sincerely,Hotel Management
Better breakfast selection
Business response:
Thank you for your rating!
Booked late last minute and to my surprise the property was quite clean, no loud noises or dogs barking.
Business response:
Dear Kyle, Thank you for your feedback! We’re delighted to hear that you found our property clean and enjoyed a peaceful stay despite booking last minute. We strive to provide a comfortable environment for all our guests, and your positive experience encourages us to keep up the good work. We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management
The only I don’t like is how people leave the outside door open for anyone to walk in at any given moment. With the USA being raided by immigration, they need to keep the doors locked, unless you have a key.
Good staff & clean room
Business response:
Dear Jonique, Thank you for your feedback. We're thrilled to hear that you had a positive experience with our staff and enjoyed the cleanliness of your room. Providing excellent service and maintaining a clean, comfortable environment is our top priority, and we're happy to know that we met your expectations. We appreciate your kind words and look forward to welcoming you back to Extended Stay America for another great stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 3.5 star rating with 1,707 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.