This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For the price, you get what you pay for.
Nothing and the check out staff was incompetent!
Business response:
Dear David, Thank you for evaluating your visit to our hotel. Our main objective is to exceed our guest's expectations with every aspect of our hotel. Therefore, we are genuinely sorry for failing you, and we appreciate you informing us of this incident so we can address this appropriately. Please know that we will review your feedback with our team to ensure we are more diligent in serving our guests moving forward. We hope you will consider revisiting us when you return to the area so we can extend the impeccable experienc... read more
I liked the bed and kitchen area. Rooms can always be more clean but not bad
Business response:
Dear Tara, Thank you for sharing your excellent feedback with us. Our goal is to provide each guest with seamless service and exceptional accommodation. Therefore, we are delighted to know our hotel exceeded your expectations. We genuinely appreciate you highlighting the areas you enjoyed and how we can improve. Please know that we will continue working hard to deliver the perfect experience our guests should always expect from us. We hope you will revisit Extended Stay America whenever your travels bring you our way.Sincere... read more
It’s okay
Broken bed I had 2 queen beds and one of the bed frames was broken. I went and asked for a new room and they did nothing. So I wasn’t able to use my room fully.
Business response:
Dear Anthony, We are sorry to read your comments regarding our oversight in responding to your experience were unacceptable. We are reviewing these concerns with our associates to make sure we are promptly and appropriately responding to every guest request. Thank you for taking the time to leave this review; we wish you all the best.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 4.3 star rating with 1,017 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.