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Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to restaurants
Would do again Excellent place to stay staff was great
Business response:
Jeanette, thank you for making Extended Stay America a part of your travel plans. We are thrilled to know all went well during your stay with us and that you were satisfied with our service and facilities. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Pans show Quiet, plenty of space, great desk staff, bed was nice, full kitchen. Except heater-ac unit was erratic. I set it for just slightly cool and woke up freezing. Then set it for 68 and woke up suffocating. The room was so hot i could barely breathe.
Close to where I was working.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know our location was perfect for your needs and that you were satisfied with our accommodations. It was a pleasure hosting you, and we look forward to seeing you again soon, Sincerely, Hotel Management
Deserted Desk Overall stay was great. Waited over 30 minutes for a front desk clerk to check me in. Sign was posted that they’d be back soon. Called desk multiple times to no answer. Throughout the stay, I passed through the lobby several times to find no staff around the desk area. Customer service a little disappointing, however, the room and building was quiet and clean.
very nice
Business response:
Thank you for the five-star rating. We are thrilled we met your expectations for a fantastic stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to Detroit. Sincerely, Hotel Management
I have no complaints!!
Staff is limited and hard to find when you need something. The rooms are basic, the shower and bath are in need of a serious update, like 30 years past due. The breakfast is "coffee" and instant oatmeal. There is a laundromat on site but no other amenities.
Business response:
Chris, thank you for posting a review of your recent stay. We are sorry for the lack of service you experienced during your stay. We will review this appropriately to elevate our guest experiences. We also agree that some areas within the hotel are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Moreover, we regret your disappointment with our breakfast offerings. We will make a note of your feedback as we plan any... read more
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 4.3 star rating with 1,071 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.