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Extended Stay America - Detroit - Madison Heights
- Hotels
- Madison Heights, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32690 Stephenson Hwy., Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have no complaints!!
Staff is limited and hard to find when you need something. The rooms are basic, the shower and bath are in need of a serious update, like 30 years past due. The breakfast is "coffee" and instant oatmeal. There is a laundromat on site but no other amenities.
Business response:
Chris, thank you for posting a review of your recent stay. We are sorry for the lack of service you experienced during your stay. We will review this appropriately to elevate our guest experiences. We also agree that some areas within the hotel are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Moreover, we regret your disappointment with our breakfast offerings. We will make a note of your feedback as we plan any... read more
The grounds were clean and well managed. The room was comfortable and clean. Good price for the area.
Business response:
Timothy, thank you for your delightful review of our hotel. Your kind remarks about our well-maintained accommodations are greatly appreciated. Thank you for choosing Extended Stay America, and we hope you are already planning another visit our way. Sincerely, Hotel Management
I absolutely love the staff , they are very helpful and respectful. The rooms are clean and smell good like bleach. This hotel sits in the right spot so you can get to a lot, like shopping and food and more. I will continue to book with them when I come from out of town!!!
Staff wasn't very pleasant i had reservations and they told me because I book through i d'nt think they like us using hotels.com for discounts...
Business response:
Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Very clean, new hotel for a surprisely low price
Business response:
Lisa, thank you for your candid evaluation. We are glad you were pleased with our immaculate accommodations and that we were able to meet your expectations at a great price. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
Location is great for us. Price is right. we will be back when we visit Royal Oak.
well kept
Business response:
Martin, we are delighted to know how happy you were with your stay! Thank you for choosing Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Madison Heights
How is Extended Stay America - Detroit - Madison Heights rated?
Extended Stay America - Detroit - Madison Heights has a 4.3 star rating with 1,017 reviews.
When is Extended Stay America - Detroit - Madison Heights open?
Extended Stay America - Detroit - Madison Heights is open now. It will close tomorrow at 12:00 a.m.