Extended Stay America - Detroit - Madison Heights

Business response:

Dear Keval, Thank you for staying with us and sharing your experience with fellow travelers. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America whenever your travels bring you back this way.Sincerely,Hotel Management 

Business response:

Dear Daniel, Thank you for being a valued guest and posting your comments. We are glad your overall experience was great, except for the noise of the fan in your room. Honest reviews such as yours help us continuously focus on improving our services for our guests. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us. Therefore, we hope you will accept our apologies that this was not your experience. We would love another opportunity to show you the great visit we are known for, which you ... read more