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Extended Stay America - Detroit - Novi - Orchard Hill Place
- Hotels
- Novi, MI
About this business
Location details
39640 Orchard Hill Pl., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The tv stand was dirty and behind it was someone's sock and hair roller wasn't the cleaned very good and made the stay uncomfortable
Business response:
Dear Mark,Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you experienced during your stay. This falls short of the standards we strive to uphold, and we will address these concerns with our housekeeping team to ensure greater attention to detail. Your comfort is important to us, and we appreciate your input as we work to improve.Sincerely,Hotel Management
Check in was great! Nice property! We will be back!
Business response:
Thank you, Annetta, for your kind words! We are delighted to hear you enjoyed your stay at Extended Stay America and had a smooth check-in experience. We look forward to welcoming you back soon for another wonderful visit!Sincerely,Hotel Management
Great staff
The staff here is AMAZING!!!!!!!
Business response:
Thank you, Dwight, for your wonderful feedback! We are thrilled to hear you had such a positive experience with the team at Extended Stay America. Your kind words inspire us to keep delivering exceptional service. We hope to welcome you back soon for another great stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Novi - Orchard Hill Place
How is Extended Stay America - Detroit - Novi - Orchard Hill Place rated?
Extended Stay America - Detroit - Novi - Orchard Hill Place has a 3.6 star rating with 968 reviews.
When is Extended Stay America - Detroit - Novi - Orchard Hill Place open?
Extended Stay America - Detroit - Novi - Orchard Hill Place is open now. It will close tomorrow at 12:00 a.m.