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Extended Stay America - Detroit - Novi - Orchard Hill Place
- Hotels
- Novi, MI
About this business
Location details
39640 Orchard Hill Pl., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel is awesome, Ms. Ashley is a incredible manager, she and the rest of the staff here makes me and my family feel like we are home away from home also Amber is a incredible maintenance lady she keeps the property together 💯💯💯💯
Business response:
Dear Guest,We love hearing that your stay felt like a home away from home—that means the world to us! Thank you for the kind words about Ms. Ashley, Amber, and the rest of our team. We are lucky to have them, and we are thrilled they made your visit so memorable. We hope to welcome you and your family back to Extended Stay America again soon!Sincerely,Hotel Management
The amenities were great. Washer and dryer were convenient. Morning coffee was good. Staff was helpful with all questions and concerns.
I have been staying here for some time now and I love it here it’s a very good place to be when you have to be away from home my sons even love it here the staff is awesome and go above and beyond for you while you’re here
Business response:
Dear Guest, Thank you for sharing such kind words! It’s heartwarming to know that you and your family feel so comfortable and cared for during your time with us. At Extended Stay America, we love creating a space where guests feel supported and at ease. We’re grateful for the trust you’ve placed in us and can’t wait to continue making your stays just as enjoyable! Sincerely, Hotel Management
Mrs Paula is a excellent hostess, the whole staff is AWESOME here.Ashley,Amber and Byron are the greatest
Business response:
Dear Guest,We love hearing that your experience with the team made such a great impression—Mrs. Paula and the crew will be thrilled to hear your shoutout! It’s always our goal at Extended Stay America to make guests feel right at home, and it sounds like the team did just that. Thanks for the kind words, and we can’t wait to welcome you back soon!Sincerely,Hotel Management
The manager Byron is sensational, makes me and family fell very comfortable while staying here VERY PROFESSIONAL!!!!
Business response:
Dear Dwight, Thank you for your wonderful review! We are thrilled to hear that Byron made such a positive impact on your stay. Providing a welcoming and professional experience for our guests is our top priority, and we are glad he helped make you and your family feel comfortable. Your kind words will be shared with him and the rest of our team as motivation to continue delivering excellent service. We truly appreciate your feedback and look forward to welcoming you and your family again for another great stay in the future!... read more
Everything was fine!
Quiet and safe! Staff are great!
Business response:
Dear Michael, Thank you for your kind words and for choosing Extended Stay America! We are delighted that you enjoyed the spacious room, great pricing, and convenient location. We appreciate your feedback regarding hallway odors and bedding, and we will share it with our team for improvement. We hope to welcome you back for an even better stay in the future! Sincerely, Hotel Management
Nice place and staff. Don’t have anything to complain about at all!
Frequently asked questions about Extended Stay America - Detroit - Novi - Orchard Hill Place
How is Extended Stay America - Detroit - Novi - Orchard Hill Place rated?
Extended Stay America - Detroit - Novi - Orchard Hill Place has a 3.6 star rating with 958 reviews.
When is Extended Stay America - Detroit - Novi - Orchard Hill Place open?
Extended Stay America - Detroit - Novi - Orchard Hill Place is open now. It will close tomorrow at 12:00 a.m.