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Extended Stay America - Dublin - Hacienda Dr.
- Hotels
- Dublin, CA
About this business
Location details
4500 Dublin Blvd., Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The shower was leaking so be careful with water conservation
Business response:
DearJuan,Please accept our sincere apologies for the issues you experienced during your recentstaywith us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We're committed to earning back your trust and becoming your go-to hotel... read more
Awesome staff Good service Excellent staff
Great costumer service by the crew
Business response:
Dear Patrick, We're honored to be your home away from home and glad to have you as our guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services from our associates. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We look forward to sharing your upcoming trips and more memorable moments. Sincerely,Hotel Management
Electronic locks always malfunction requiring cards to be reprogrammed. Computer systems shut down between 12:30am and 1:15am. Can’t check in. Really!
Business response:
DearEric,Thank you for being our guest. We are glad you had a pleasant stay. However, we are sorry you were disappointed with the issues mentioned. Your comments are vital, and we will discuss them with our concerned team to ensure they are aware of the guest's remarks. Our front desk team can handle such concerns and help you to improve your time. We hope your next visit to our hotel is a seamless experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dublin - Hacienda Dr.
How is Extended Stay America - Dublin - Hacienda Dr. rated?
Extended Stay America - Dublin - Hacienda Dr. has a 3.6 star rating with 2,512 reviews.
When is Extended Stay America - Dublin - Hacienda Dr. open?
Extended Stay America - Dublin - Hacienda Dr. is open now. It will close tomorrow at 12:00 a.m.