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Extended Stay America - Dublin - Hacienda Dr.
- Hotels
- Dublin, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4500 Dublin Blvd., Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They said breakfast come with your stay at the hotel. No breakfast was available. They had coffee and hot water only. they did service very old muffins.
Business response:
Dear Murray, Thank you for selecting our hotel and taking the time to write a review. We apologize if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with the appropriate individuals so that they know our guests' desires regarding breakfast choices. We do hope you will stay with us another time so we can provide you with a mu... read more
Good place to stay.
Room was dirty
Business response:
Dear Lydia, Thank you for reviewing your stay at Extended Stay America. We are happy your overall experience was pleasant. However, we want to apologize for the cleanliness issue with your suite, which kept it from being perfect. We have shared your feedback with our Housekeeping team so these issues do not happen again. It was a pleasure hosting you, and we look forward to seeing you again on your next visit. Sincerely,Hotel Management
I wish wr had pots to cook with butnother than that the stay was pleasant
The staff was pleasant and helpful, and the facility itself had everything we needed - if you asked for it. However the bathroom was quite dirty, and the complimentary breakfast was unavailable for a couple of days because their delivery didn't arrive. Otherwise it was an ok stay that fit our budget.
Business response:
Dear frank, Thank you for your review of our hotel. We are pleased to know your overall stay was satisfactory. We also appreciate knowing where we have room for improvement. Please accept our apologies for the inconvenience caused due to the grab-and-go breakfast. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
Utility stay Nice quiet stay. Was not impressed with the fact that though there was a kitchenette, there was nothing in all the cabinets and drawers, no coffee. This was a bare-bones suite, not what I expected.
Business response:
Dear Guest, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back to our h... read more
It was ok. But did not like having to ask for amenities. Of it comes equipped with kitchenette then everything needed to cook meal and eat (as in dishes) should be placed in room right before guest arrives.
Frequently asked questions about Extended Stay America - Dublin - Hacienda Dr.
How is Extended Stay America - Dublin - Hacienda Dr. rated?
Extended Stay America - Dublin - Hacienda Dr. has a 4.3 star rating with 1,616 reviews.
When is Extended Stay America - Dublin - Hacienda Dr. open?
Extended Stay America - Dublin - Hacienda Dr. is open now. It will close tomorrow at 12:00 a.m.