Extended Stay America - Dublin - Hacienda Dr.

Business response:

Dear Patrick, We apologize for the inconvenience you experienced with the shower during your stay. Your comfort is of utmost importance to us, and we regret any disruption to your stay. Our maintenance team has been notified to address the issue promptly. We appreciate your understanding and bringing this to our attention. If there is anything else we can do to enhance your stay or if you have additional concerns, please feel free to reach out to our front desk. We value your feedback and look forward to the opportunity to m... read more

Business response:

Dear Patrick , We're delighted by your review! Maintaining a clean and comfortable space is a top priority for us, and we're thrilled that it left a positive impression on your stay. Our housekeeping team takes great pride in their work, and I'll be delighted to hear your feedback. Your support is truly appreciated, and we can't wait to provide you with another outstanding stay here at Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Kenneth, Thank you for sharing your review regarding your recent experience at our hotel. We're delighted to read that you found our location convenient and enjoyed a quiet stay. Your satisfaction is important to us, and we do apologize if any inconveniences were not addressed. It was a true pleasure to have you as our guest, and we hope to see you again soon!Sincerely,Hotel Management 

Business response:

Dear Brenda, Thank you for choosing to stay at our hotel during your recent visit to our area. We regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our leadership team as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management