This profile has been claimed by the business owner or representative.
Extended Stay America - Dublin - Hacienda Dr.
- Hotels
- Dublin, CA
About this business
Location details
4500 Dublin Blvd., Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Time to renovate Room was cold when i got in so i didnt get the cozy feeling. The first floor rear exit was not cleaned. There was garbage debris on floor. Other than that the room was fairly clean except for stains on carpet. There was a crack on bathroom vanity counter. Could use some renovating
Business response:
Dear Joe, Thank you for being our guest. We are happy to know you had a pleasant stay. However, it isn't very reassuring to read that we did not meet all your expectations. Your notes for updating the room's condition have been shared with the relevant team. Please give us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Management
Staff was amazing and accommodating and the rooms were clean !!!
There were dirty napkins in our room upon arrival
Business response:
Dear Stephanie, Thank you for sharing your experience. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize that our housekeeping staff overlooked some areas in your room. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. We hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Hotel Management
Staff was really friendly. I definitely appreciated that Rinshika was really helpful.
Business response:
Dear Celena, We're thrilled you had a positive experience at Extended Stay America! Thank you for recognizing our friendly staff, especially Rinshika, for their helpfulness. Your satisfaction is our priority, and we'll continue striving to provide excellent service during your future stays. We look forward to welcoming you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dublin - Hacienda Dr.
How is Extended Stay America - Dublin - Hacienda Dr. rated?
Extended Stay America - Dublin - Hacienda Dr. has a 3.6 star rating with 2,512 reviews.
When is Extended Stay America - Dublin - Hacienda Dr. open?
Extended Stay America - Dublin - Hacienda Dr. is open now. It will close tomorrow at 12:00 a.m.