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Extended Stay America - Dublin - Hacienda Dr.
- Hotels
- Dublin, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4500 Dublin Blvd., Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok for one night Ok for one night stay. Room was clean enough but nothing special. Had musty odor. Telephone didn't work. A/C had only one setting, full blast. Basic amenities. Seems understaffed. Only saw one person trying to handle everything at front desk and person was just average in customer service.
Business response:
Ramon, thank you for your visit. Although you had an overall good stay, we are sorry for the issues you experienced and regret the inconvenience it caused. I will be sure to share your concerns with the management team in an effort to improve our performance. We appreciate you choosing us, and please give us another chance to make a better impression on your next visit to our area. Sincerely, General Manager
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Not for you if you don't smoke! Everything was ok except the smoke odor in the nonsmoking rooms and hallways.
Business response:
Jojo, thank you for being our guest and for sharing your feedback. We are glad you enjoyed your overall stay with us. However, I apologize for the smell of smoke you experienced on your stay. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thanks for your feedback, and we hope to welcome you back in the future. Sincerely, General Manager
Close to freeway access and shopping. It was comfortable. Kitchenette was nice. Was quiet. Advertised breakfast was not really a breakfast....just packaged muffins, coffee, and quick oatmeal
Business response:
Thank you for including Extended Stay America - Dublin - Hacienda Dr. in your travel plans. We are pleased to read our location was convenient for your needs and that you were impressed with our fully-equipped kitchen. We have also taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We appreciate your business and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Everything was good. One night, not much experience))) check in late night check out in the morning
Business response:
Thank you for choosing Extended Stay America - Dublin - Hacienda Dr. for your overnight stay. We are glad you visited us and had a good night’s sleep. It was a pleasure having you here, and we hope you to have the opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Dublin - Hacienda Dr. It makes us happy to know you enjoyed your stay with us. We appreciate your business and hope to see you again soon. Sincerely, General Manager
Great place to stay room was awesome I really think the managers are great along with the front desk
Business response:
Thank you for being our guest and taking the time to review your experience at Extended Stay America - Dublin - Hacienda Dr. It's so nice to know you found your room comfortable and that you were pleased with the exceptional service from our staff. Thanks again for choosing us, and we look forward to welcoming you back soon. Sincerely, General Manager
Don't stay here Poor customer service. Lacked cleanliness and refused to change bed linens. And would only give clean towels under an exchange program if you carried to soiledpmesmto the front desk.
Business response:
Nicole, we are sorry to know our hotel did not meet your expectations. Our facility is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our services a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean and well maintained hotel with friendly service, and we ensure you that we will keep working diligently to achieve the same. Thank you again for staying with us, and we hope you ... read more
Everything is great.except breakfast. It is more like morning snack.
Business response:
Jennifer, thank you for being our guest at Extended Stay America - Dublin - Hacienda Dr. We are delighted to read you had an enjoyable stay, but we are sorry that our breakfast selections were not to your liking. Your comments will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We appreciate your feedback and would love the opportunity to serve you again on your next visit to the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Dublin - Hacienda Dr.
How is Extended Stay America - Dublin - Hacienda Dr. rated?
Extended Stay America - Dublin - Hacienda Dr. has a 4.3 star rating with 1,543 reviews.
When is Extended Stay America - Dublin - Hacienda Dr. open?
Extended Stay America - Dublin - Hacienda Dr. is open now. It will close tomorrow at 12:00 a.m.