Extended Stay America - Dublin - Hacienda Dr.

Business response:

Thank you for returning to the Extended Stay America. We are glad to know you had a good stay and that we were able to meet your expectations at a great price. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Steffani, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for sharing a feedback. We are pleased to know overall you had an enjoyable stay here, we are sorry for the unpleasant issue you experienced with our associates. We appreciate your comments as it will help us to enhance our future guest's experience. Sincerely, Hotel Management 

Business response:

Jacqueline, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for the nice review of the Extended Stay America. We are glad to know you had a comfortable stay and that you were impressed with our courteous associates. We will be sure to share your compliments with the team and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Arezu, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Elaine, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

July, thank you for sharing your feedback. We are sorry for the issues you had with our hotel policy. Please know, towels and linens can be exchanged at the front desk anytime and are always complimentary. We hope you will stay with us again, so we can make your next visit a memorable one. Sincerely, Hotel Management 

Business response:

Corey, we apologize for the behavior of our associates and thank you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble our efforts. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management