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Extended Stay America - Dublin - Hacienda Dr.

3.6
  • Hotels
  • Dublin, CA

About this business

HospitalityHotels

Location details

4500 Dublin Blvd., Dublin, CA, 94568, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.62,642 reviews
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Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Elizabeth's profile image
Elizabeth 
7 years ago

It is what it is The room was nice and comfortable. However, when I opened up the door three (3) moths flew out which was kind of gross to be honest. The rooms could be aired out better. Also, the "breakfast" offered was a cheap individually wrapped muffin that looked like it came out of a giant pack from Costco. Very cheap and disappointing. Will not be upgrading to enjoy the "complimentary breakfast" again. A total waste of money. 

Business response:

Elizabeth, thank you for staying at Extended Stay America. We are glad you had a pleasant time here and that you liked your well-appointed room. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Safe hotel to stay lots of parking, It’s was ok. the room was roomy for us, it’s good.on the go free breakfast. 

Business response:

Thanks for choosing to stay with us. We are happy you liked your comfortable room and that you especially appreciated our ample parking space. We hope to have the opportunity to welcome you back soon for an even better experience. Sincerely, Hotel Management 

Shiva's profile image
Shiva 
7 years ago

Business response:

Shiva, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Comfy It was what I expected. The room smelled a bit like curry but it was only for one night. Had all the basics in the bathroom which is more than adequate for a quick overnight stay. 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased your stay with us was overall comfortable. We have shared your concern regarding the odor issue with our housekeeping team to be more diligent going forward. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management 

Larry's profile image
Larry 
7 years ago

Very basic Basic bed. Had to pay 7 bucks to upgrade WiFi to watch Netflix. No coffee in room and none in lobby at 430am when I got up. 

Business response:

Larry, thank you for staying with us and letting us know you had an overall pleasant time here. That being said, we are sorry for not meeting your expectations with our facilities. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Paul's profile image
Paul 
7 years ago

Good place to stay friendly environment very and a 

Business response:

Paul, thank you for staying at Extended Stay America. We are delighted you had a great time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

E's profile image
E 
7 years ago

Comfortable and convenient Very comfortably and convenient. Staff very helpful and friendly. The internet is very slow speed unless you willing to pay to increase the speed . Overall will come back again in the future. 

Business response:

Thanks for the review of Extended Stay America. We are glad to know you had a relaxing stay in your well-appointed room and that our courteous service made for an enjoyable experience. However, we apologize for the inconvenience you had with regard to the internet connection. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management 

Charles's profile image
Charles 
7 years ago

No attention to detail on the maintenance here. The shower stall was a “pit” with loose drywall chips sitting on top the the shower where it meets the wall. The faucet required about twenty pounds of pull to free it from the closed position. Spend the twenty dollars and replace the valve parts you cheapskates. I had also initially decided to extend my stay by a night and they tried to charge me 40 dollars more. No ice machines in the building just the ice trays in the freezer. This place is down and dirty GETTO and the last ... read more

Business response:

Charles, thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Dublin - Hacienda Dr.

How is Extended Stay America - Dublin - Hacienda Dr. rated?

Extended Stay America - Dublin - Hacienda Dr. has a 3.6 star rating with 2,642 reviews. 

When is Extended Stay America - Dublin - Hacienda Dr. open?

Extended Stay America - Dublin - Hacienda Dr. is open now. It will close tomorrow at 12:00 a.m.