Extended Stay America - Dublin - Hacienda Dr.

Business response:

Tanya, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We would like to inform you that all the in-room amenities will are available at the front desk. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management 

Business response:

Daniel, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry our selections at the complimentary grab-and-go breakfast didn't live up to your expectations and that you experienced maintenance issues with your room. We have shared your concerns with our engineering team to check and fix them. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Avdeep, thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are glad that overall you were pleased with your visit. However, I am sorry for not living up to your expectations. Everything we do is aimed at providing you with an excellent hotel experience and we hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thanks for reviewing your experience at Extended Stay America. We are delighted to know you liked your well-maintained room and that we were able to meet your expectations at a great price. However, we are sorry for any inconvenience you had while being here. It was a pleasure having you with us, and we invite you to stay with us again the next time you visit our city. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at our hotel. We are pleased to know our location was ideal for your needs and that you enjoyed the comfort of your room. However, we are sorry our breakfast offerings were not to your liking and have taken a note of the same. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with ... read more

Business response:

Thank you for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs, but we are sorry for not meeting all of your expectations. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management