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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was swapped 3 times. Toilet overflowed in room 1. Room 2 was an ash tray and room 3 had an awful smell. Manager refunded remainder of stay.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that that your room had to be change multiple times. To prevent this from happening again, our team will be working harder to make sure that this will not occur again. Thank you very much for providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
They gave me an occupied room and scared me They gave me an occupied room and put me in danger because the occupants were scared and thought I was breaking in
Bed bugs! The room must have previously been a smoking room. It stunk of old cigarette. The windows were open about an inch & unlocked when I entered my room. Had I not checked I may have slept unsecured! The bathroom & carpet needs a thorough deep cleaning. All furnishings are beaten up & worn. Also, I got several bed bug bites and have been dealing with the hotel's insurance company which is slow & annoying! The one nice thing about this hotel was the staff. They were polite & helpful. I would not stay here again. Beware t... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept my most sincerest apologies for the condition of your room and your overall experience during your stay. Our housekeeping staff have been made aware to adhere to cleanliness standards and to inspect your room before the contractor come in to treat it. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
It was ok until i noticed the mold on the shower curtains. The cable was horrible with nothing but news to watch. And the tv was analog and the channels would go fuzzy often. Luckily i was there just to sleep. But i will not be going there again!
Business response:
I appreciate you taking the time to write a review of your experience with us. I am so disappointed that the shower curtain was not replaced and that the TV was not working properly. Please accept my apology. I discussed your comments with the team, and we are all rooms inspected in order to make sure this issues are not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better experience the next time you'... read more
Basic hotel, nothing like the commercials I already gave a rating but our phone didn't work in room, no toiletries was given. We weren't even told they had wifi, no information booklets in room. I had cut myself and asked front desk for a first aid kit and they had none. I checked in with my 2 kids and no roll aways beds or cribs. Just overall unhappy!!! And I hope I am accommodated for next time maybe at an extender stay somewhere else.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you were not provided with any hotel information upon your check in. In response to your feedback, I am having a meeting with our front desk staff to make sure all information is provided upon guest check in. Also we are sorry that we do not provide cribs or roll away beds at this location. Thank you very much for providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better e... read more
Disappointed. I chose "Extended Stay" because I wanted a getaway with some home conveniences like the kitchenette and the free breakfast. I brought food to cook to get me through the 2 days. But I was disappointed when I got into my room and the kitchenette was bare no kitchenware, not even a coffee pot. I called the front desk that night to inquire and she said they have it at the front desk but the person that can bring it to me is busy, can I wait til the morning. I said "ok"...no one told me this at check in. Next mornin... read more
Business response:
I appreciate you bringing your experience to our attention. I am sorry to hear that you did not have a good experience during your stay with us. I discussed your comments with our team, and we are working harder then ever to make sure that the issues you describe are not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Stay away! Book the Hilton across the street. Non-Smoking room smelled like someone just smoked a pack of cigarettes. I did not realize extended stay really meant extended stay, people actually live in this place. 1am in the morning woke up to a kid running up and down the hallways screaming for mommy. 2 am in the morning got woken up again toa police officer knocking on someones door. No coffee machine, no water cups, no ice machine. They provide ice trays, but they were empty in the freezer. Booking states free breakfast. ... read more
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,441 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.