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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Elevator was out of order. I am 64, fat, heart issues and was on 3rd floor not far from stairs door. So slamming door all night equals no sound sleep.
Business response:
Dear Barbara, we are pleased you chose Extended Stay America. We apologize for the elevator service issue you had during your visit. We certainly understand your frustration and are very sorry for the temporary inconvenience. Please accept our apologies for any service issues that impacted your stay. We will address this appropriately and want you to know we are grateful for your patience. We look forward to another opportunity to show you the outstanding hospitality you deserve. Sincerely,Hotel Management
The price was good. We had to switch rooms because the bathroom sink was leaking all over the floor and the made us wait about 20 minutes before they called the room back to. They didn’t send anyone up to the room to check it out they told me I had to come back down stairs to the desk to get the key for the new room
Business response:
Dear LaVonn, thank you for choosing us. We are very sorry for the issue you had with your first room. We have shared your feedback with our maintenance team to work on it immediately. Please also accept our apologies for not providing the attentive service we strive to provide every guest. Rest assured that this issue has been addressed with our staff and will not be repeated. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to each guest. We hope to see you ag... read more
I arrived late in the evening check-in was easy and quick the receptionist helped me to get something to eat, My suite was clean and comfortable I even received a call from the front desk inquiring if everything was ok and did I need anything. I will definitely stay at an Extended stay again.
Family trip I feel for the price of over a $100 that bedding, towels etc. Could be better.
Business response:
Dear Barry, thank you for staying with us and posting your review. We are glad you enjoyed most of your stay. However, we are sorry our in-room amenities did not meet your satisfaction, and we do regret that you were disappointed with your visit rate. We are evaluating the issue you mentioned as we are committed to offering better service for our guests. We appreciate your patience, and we sincerely apologize for the inconvenience. We look forward to the opportunity to welcome you back soon. Sincerely,Hotel Management
Business response:
Richard,thank you for your feedback, it is our goal to provide each and every guest with a positive guest experience. If there was one thing that we could improve upon what would that be?We hope to serve you again in the future.Be Well,Stephen Greco - GM
Not our type of hotel.
Business response:
Mohammed, thank you for sharing your feedback with us. We regret if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area. Sincerely, Hotel Management
Property was very well. No issues with the shower use. Unlike some other places I have been to. Costumer service was good. I would go again and recommend it to anyone. Even had a kitchen area set up, just need to ask for the items needed to cook. First time I have ever seen that. A little noisy in the hallway but that I didn’t mind. I know families are staying there due to needing a home. But again would recommend it to anyone
Business response:
Megan, thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay. We are especially glad your suite provided the comforts you needed and that you loved our fully equipped kitchen. Thank you once more for recommending Extended Stay America to future guests. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,333 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.