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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The service at customer service at front desk was poor
Business response:
We are sorry for the difficulties experienced at our front desk and for the behavior of our employee. We have shared your remarks with our team in effort to prevent anything like this from happening again. We assure you that the scenario you described does not reflect our standards. Thank you for staying with us and for your candid feedback. We hope you will allow us the opportunity to regain your trust. Sincerely, Hotel Management
Needed a place to stay after a long day and this was just enough.
Business response:
Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your visit and we look forward to welcoming you back soon for another enjoyable experience. Sincerely, Hotel Management
Business response:
Michelle - thank you for your feedback!
At our arrival the police was in the lobby trying to kick someone out, I should've used that as a clue. After checking in, our room was disgusting, tried calling the front desk several times but no luck. We ended up using our own sheets
Business response:
I must apologize for the fact that my front desk team did not answer the phone. We should have changed your room to a clean, Guest Ready room. If you would be so kind to let me know which room you were in?
OK not great It was ok, good enough for a night... a little unclean as there was hair on the bathroom wall and I was missing a towel and pillow... overall it served its purpose
Business response:
Christian, thank you for being our guest and for sharing your feedback.We sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case.We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the Edison area. Sincerely, Hotel Management
The bathroom door can’t lock, so it can open from outside. The WiFi is fast however there are times when it randomly shuts off which is not good. Overall, the kitchen works fine and so does the air conditioning unit so it’s a good stay.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked some aspects of our hotel. All feedback is taken seriously, and we hope you will stay with us again for a much improved experience the next time your travels bring you this way. Sincerely, Hotel Management
Staff are very nice
Business response:
Thank you for your wonderful comments of Extended Stay America. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 4.2 star rating with 1,428 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.