Extended Stay America - Edison - Raritan Center

Business response:

William, we are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Business response:

Darrell, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We're glad to know you liked our well-kept hotel and that you were pleased with the service provided by our superb associates. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We're glad to know our location was ideal for you and that overall you had a pleasant time with us. However, we're sorry for the maintenance and service issues you encountered while you were here. We have discussed your feedback with our team to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are sorry our bathroom was not up to your expectations and for the cleanliness issues you had during your visit. Your feedback will be shared with the appropriate individuals in our organization planning a future renovation. Also, we have asked our housekeeping team to make are proper procedures are being followed to remove the smell. We hope you will return so we can make it up to you. Sincerely, Hotel Management 

Business response:

Thomas, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect feedback. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

William, thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked our well-maintained property and that you were impressed with the service you received from our staff. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management