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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled of faint cigarette smoke despite asking for a non-smoking room.
Business response:
Dear JAIME, Thank you for sharing your feedback. We apologize for the inconvenience you experienced regarding the cigarette smoke odor in your non-smoking room. Ensuring a clean and comfortable environment for our guests is our priority, and we regret that we fell short in this instance. Your feedback is valuable, and we will address this issue with our housekeeping team to prevent such occurrences in the future. Please accept our apologies for any discomfort caused, and we appreciate your understanding. Thank you for bringi... read more
Like the cleaning and lobby crew and doors didn’t close very well
Business response:
Dear Marco, Thank you for your feedback of your stay at Extended Stay America and for recognizing our cleaning and lobby crews. We're glad to hear that you found their efforts satisfactory. We apologize for any inconvenience caused by doors that didn't close properly during your stay. Rest assured, we'll address this issue promptly to ensure a smoother experience for our guests. Your comfort and satisfaction are important to us, and we appreciate your input. We hope to have the opportunity to welcome you back soon. Sincerely... read more
Great
Friendly service
Business response:
Dear Alicia, Thank you for your feedback and for choosing Extended Stay America. Providing friendly and attentive service to our guests is a top priority for us, and we're thrilled to hear that you had a pleasant experience during your stay. Your kind words are a testament to the hard work and dedication of our team. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future. Safe travels!Sincerely,Hotel Management
Comentarios Habitación La habitación tenia mal olor y las camas ya están algo usadas, de hecho, me provoco dolor de espalda baja y no pude dormir bien. La habitación, la cocineta y el sanitario limpios y las toallas en buen estado y el aire acondicionado funcionando correctamente.
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 4.3 star rating with 2,082 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.