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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Expedia stole my money. It’s cheaper at the property. Last time I book through Expedia. Thieves
Business response:
Dear Lucuis, Thank you for taking the time to review your experience with us. We are genuinely sorry to learn about the issue with your payment, and we understand your frustrations. Unfortunately, for any reservation made through a third-party, prepaid booking site, you must make financial inquiries through them. We hope this unfortunate situation will not prevent you from staying with us again.Sincerely,Hotel Management
Basicplace to sleep after a 20 hour flight could be cleaner and a real breakfast would be bether as well.
Business response:
Dear Pieter, Thank you for reviewing your recent experience with our hotel. We are sorry that we failed to meet your expectations in various aspects of your stay, especially regarding the issues with the cleanliness of your room. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience while you were here. We also apologize for not meeting your expectation with our complimentary grab-and-go breakfast. We are already working to address the p... read more
Me gustó el lugar
Good
Business response:
Dear Soraya, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize if there were any inconveniences not addressed. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope to better your experience whenever your travels bring you back to the area.Sincerely,Hotel Management
Nice place to stay. Breakfast just coffee, muffins, oatmeal
Business response:
Dear Cesar, Thank you for staying with us at Extended Stay America and sharing your review. We aim to deliver seamless service and comfortable suites for every guest. Therefore, we are happy you enjoyed most aspects of your visit. However, we apologize for failing to meet your expectations regarding our complimentary grab-and-go breakfast. We will share your feedback with our brand leaders to see how we can enhance our guest's satisfaction moving forward. Thank you again for the helpful review; we hope you will choose us aga... read more
It was clean, beds were comfortable, staff was good, breakfast is exactly what they said it would be, coffee was good at least. They also provided the dishes for cooking which was good. They just need more because its first come first serve. You get what you can get. Other than that it was straight. I'd stay there again.
The first time I stayed here was ok. This time terrible. Room smelled like chemicals covering up smoking. Front door didn’t close correctly and the only plug in the bathroom didn’t work. Only plus is location to the airport.
Business response:
Dear Jane, Thank you for your recent visit and your feedback. We apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Thank you for bringing this to our attention as we continually strive to improve. We value you as a frequent guest and would love the opportunity to provide you with the hospitality you deserve and which you have come to expect from our brand. We hope our convenient location will help us... read more
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 4.3 star rating with 1,953 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.