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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good stay. it was a good stay and conveniently located.
Business response:
Roberto, our gratitude for taking the time to review your stay with us. We are glad you had a great stay, and our location was convenient for everything you wanted to do on this visit. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Better lighting, parking spaces to all sides of building.
Jims Stay Overall my stay was great. The staff were friendly, courteous, and had great customer skills. The only issue was the free wifi so we purchased the upgraded wifi for $5.99 for 24 hours.
Business response:
James, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Overall it’s a great place to sleep but the bathroom door inside my room appeared to be kicked in so the door was cracked and there was no way to shut the bathroom door.
Business response:
Matthew, thank you for your candid evaluation. We regret not meeting your expectations and are sorry for the maintenance issues that inconvenienced you. We apologize for this and rest assured, we will share your comments with our engineering team and make sure we prevent such reoccurrences. We hope you will consider this as an isolated incident and allow us the opportunity to welcome you back. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Good price. Has stovetop and full sized refrigerator. Internet was fast enough but did not have encryption enable (this is inexcusable). Bed was OK. Refrig and ac units were a bit noisy. No pool. Small continental breakfast.
Business response:
Gregory, thank you for sharing your review. We are glad to know that you found us to be of good value. However, we are sorry for not meeting some of your expectations. We appreciate you sharing your feedback so that we can continue to improve and deliver the best guest experience possible. It was a pleasure having you as our guest, and we hope to make your stay perfect the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 3.5 star rating with 3,529 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.