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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Martin, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Everything about this place was good. Was surprised to see a large fridge in the room. Bed was very comfortable.
Business response:
Thank you for the feedback. We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We hope you consider staying with us again soon. Sincerely, Hotel Management
They have clean rooms but the surrounding building isn't that clean. I had to fix the flushing system in my own room, it wouldn't work. The fridge especially the freezer is so old and rusty some parts inside were peeling off. As for the Tv good luck watching Fox news all day.
Business response:
Rolly, thank you for the feedback. Although you liked the cleanliness of your room, we are sorry for the inconvenience you experienced in your room. Your concern will be shared with our maintenance team so that corrective measures can be taken. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Carey, we are glad you enjoyed your time at Extended Stay America. Thank you for your kind rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Hotel.com glitch no reservation found paid twice Our stay was last minute stay. Booked out our hotel last minute that day through Hotel.com only to show up exhausted and find out that the hotel had no reservation for us. I showed her my confirmation number. She was very patient. I needed up calling hotel.com for them to tell me the system had a glitch and that, that was the reason why our reservation was not showing. They told us our money would be refunded. Needless to say we had to pay again for our hotel room. The hotel.c... read more
Business response:
Silveria, thank you for being our guest. Although your rating suggests you had an overall comfortable stay, we regret the reservation issue you had due to the third party website. Unfortunately, financial inquiries on reservations made through a third party, prepaid booking site, must be made through them, and we suggest you reach them out directly. We hope this unfortunate incident will not deter you from selecting us again. Sincerely, Hotel Management
It was clean and quiet
Business response:
Thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Cruz, thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 4.3 star rating with 2,082 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.