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Extended Stay America - El Paso - Airport
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6580 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok Nice person in check inn
Business response:
Ricardo, thank you for taking the time to review our hotel. We love knowing that the attentive service provided by our front desk associate went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your comments with them. We look forward to your next stay at Extended Stay America. Thank you again. Sincerely, Hotel Management
The front desk was great, but the room and the condition of it was not! The faucet kept running all night, the tv controller didn’t work and the air unit was not working. And the website said it included breakfast and it doesn’t, just coffee.
Business response:
Leslie, thank you for choosing to stay with us. We are sorry for your disappointment with the overall condition of your room. Please be assured that we have discussed your concerns with our housekeeping and maintenance team, and we are working with them to fix the problems you mentioned. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can restore your confidence. Sincerely, Hot... read more
Bueno, limpio. Afuera se ve sucio, pero habitaciones no
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked your well-kept suite. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Desk staff is unflexible and irrational
Business response:
Ruben, thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry you did not experience the best of our staff. Your feedback will be shared with our front desk team member to make sure we are diligent in our efforts moving forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - El Paso - Airport
How is Extended Stay America - El Paso - Airport rated?
Extended Stay America - El Paso - Airport has a 4.3 star rating with 2,081 reviews.
When is Extended Stay America - El Paso - Airport open?
Extended Stay America - El Paso - Airport is open now. It will close tomorrow at 12:00 a.m.