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Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly, helpful staff. Destiny was very helpful upon check-in. This is were I stay every time I come to ELP
Business response:
Dear Andrew, Thank you for considering Extended Stay America to be your home away from home for your plans in El Paso. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit. We're glad you were satisfied with the service you received from our front desk associate, Destiny. Your compliments are both rewarding and encouraging, and we will share this with the team to let them know their efforts are appreciated. It was a pleasure hosting your visit, and we look forward to seeing you agai... read more
The room was acceptable however to get to the 2nd floor we rode the elevator, the smell was bad, the 2nd floor hallway stunk, I couldn't tell if it was the carpet but for sure looked dirty.
Business response:
Dear Ramon, Thank you for choosing our location for your stay. Please accept our sincere apologies for not meeting our commitment to providing clean and fresh accommodations. Your feedback is highly appreciated and has been shared with our housekeeping team for immediate review and action. We hope that this experience does not discourage you from staying with us again in the future. Thank you for your understanding, and we wish you a safe journey!Sincerely,Hotel Management
Location was perfect
Bueno
Business response:
Dear Ambrosio, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the area! It's lovely to hear how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return!Sincerely,Hotel ManagementDear Ambrosio, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the area! It's lovely to ... read more
Stay for Motley Crue Concert Dead roach on bathroom floor, otherwise very clean.Really spacious refrigerator.
For the price it’s great, clean rooms, bed very comfortable for me, don’t like side beds. Pillows could be up graded for more cushion, I like to use them to sit up in bed to watch tv…. Other than that clean n comfortable stay.
Business response:
Dear HARLAN, Thank you for being our guest and for your excellent feedback. We are glad you loved our comfortable beds and clean, well-appointed rooms. Thank you again for your kind comments. We look forward to your next visit to Extended Stay America.Sincerely,Hotel Management
Excellent
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 4.3 star rating with 1,272 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.