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Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The reason I didn't give 5 stars is that the TV cable wasn't working properly. I called the front desk and the best they could do was try to replace the batteries on the Cable remote. Even that didn't happen. I ended unplugging the TV and then plugging again. That reset the the cable programming and then it worked after that. Had I not tried that it would have been tough going to sleep without a working TV.
Clean and great value. Good location
Business response:
Dear TIFFANY, Thank you for being our guest and posting your kind words! We're delighted you enjoyed the cleanliness of our accommodations and the convenience of our location. We always aim to provide a seamless experience for each guest at reasonable rates, so we are happy we made this happen for you. Thanks again for your feedback; we look forward to welcoming you again in the future.Sincerely,Hotel Management
Check in El check in muy lento no atendia nadie en ja oficina
Business response:
Dear Olga, Thank you for your feedback. We understand how important a smooth check-in is and appreciate your patience. Our team strives to provide attentive service, and we regret any delay you experienced. Guest satisfaction is always a priority, and we value your insights as we continue to enhance the overall experience. We hope to welcome you again in the future.Sincerely,Hotel Management
Beds were comfortable and room large. Lots of road noise, room key was problematic. Grab n go breakfast was lame.
Business response:
Dear Susan, Thank you for staying with us and sharing your feedback. We are pleased that you found the beds comfortable and the room spacious. However, we regret that the room key and noise concerns affected your stay. We understand how frustrating that can be and will look into ways to ensure a more seamless experience for future guests. Additionally, we appreciate your thoughts regarding our complimentary grab-and-go breakfast and will share them with our brand leaders to help them plan on future enhancements. Guest satisf... read more
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I would recommend this place to everyone 🌝 5 Stars.
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 3.7 star rating with 2,189 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.