This profile has been claimed by the business owner or representative.
Extended Stay America - El Paso - West
- Hotels
- El Paso, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
990 Sunland Park Dr., El Paso, TX, 79922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Food is just cross the street, it was great.
Business response:
Dear Juan, Thank you for taking the time to share your positive review about our hotel's proximity to great food options. We are delighted to hear that you enjoyed the dining options just across the street from our hotel. At Extended Stay America, we strive to provide our guests with a convenient and enjoyable experience, and we are glad that you found the nearby food options to be excellent. Thank you again for choosing to stay with us, and we hope to welcome you back in the future.Sincerely,Hotel Management
It’s very accessible off the freeway and very easy to get to. Upon check-in each time, yes..each time, the staff was very friendly and very accommodating. We will definitely stay again.
Not a good smell in común areas
Business response:
Dear Jesus, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Overall nice place to stay on business... had a clean room and nice staff.
Business response:
Dear John, Thanks for choosing Extended Stay America for your recent business visit. We appreciate the great comments and are happy you enjoyed your time with us. Thank you again for the great review. We hope to be your first choice whenever you visit the area.Sincerely,Hotel Management
It even included a kitchenette! I didn’t need to cook, just use laundry facilities. It was GREAT for the price!
Hot Room Everything was great but the room was hot and really didn't cool off much.
Business response:
Dear Rachel, Thank you for the review and for sharing your experience. Overall, we are happy that you had a wonderful stay, but we apologize for the difficulty keeping your room at a comfortable temperature. We will address this appropriately and thank you for your patience. It would be a pleasure to welcome you back to our hotel.Sincerely,Hotel Management
Clean and neat:)
Business response:
Dear Lovely, Thank you for your positive feedback about your recent stay at Extended Stay America! We're delighted to hear that you found our hotel clean and neat. We strive to provide a comfortable and enjoyable experience for all our guests. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely,Hotel Management
Kati was great!
Business response:
Dear Debby, Thank you for staying with Extended Stay America and reviewing your hotel experience. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your compliment to our entire team, especially Kati. It was a pleasure hosting you, and we look forward to your next visit.Sincerely,Hotel Management
Nice property for short stay. Great and helpful staffing.
Frequently asked questions about Extended Stay America - El Paso - West
How is Extended Stay America - El Paso - West rated?
Extended Stay America - El Paso - West has a 4.3 star rating with 1,272 reviews.
When is Extended Stay America - El Paso - West open?
Extended Stay America - El Paso - West is open now. It will close tomorrow at 12:00 a.m.